Senior System Engineer
• Build, planning, designing, developing, deploy, maintain and lead the implementation of Cloud solutions across multiple public cloud offerings, e.g. AWS, Google Cloud and Microsoft Azure
• The total service management of FTCS(Fujitsu Thailand Cloud Services) infrastructure based on VMware ESXi technologies (VMs, vFW, storage, network)
• Manage and support troubleshooting for any incidents related Cloud Services to meet agreed SLAs
• Provide technical support/guidance for client side problem related with connectivity to Datacenter and Cloud Services.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
• Create, change, and delete system/user accounts per request
• Work with support cases assigned, used reporting tools according to global processes and procedures.
• Follow up support cases looking for an answer/solution, providing constant information to the customer
• Establish and maintain backup and recovery policies and procedures.
• Follow ITIL defined processes such as incident, problem and change management that are established within the organization
• Operation and service process development/improvement
• Support to make new cloud related services and provide presales training
• Work as part of a team and provide 7x24 support when required
• Onsite support and troubleshooting.
ประเภทงาน :
ประจำ
สถานที่ปฏิบัติงาน :
แขวงคลองเตย เขต คลองเตย กรุงเทพมหานคร
อัตราที่รับ : 1 ตำแหน่ง
เงินเดือน(บาท) :
ไม่ระบุ
วันทำงาน :
ไม่ระบุ
เวลาทำงาน :
8:30 - 17:30